Monday, September 22, 2014

Philips Sonicare Tooth Brush - Don't Buy It - It expired as soon as its warranty did.

Approximately 2 years ago I purchased the Philips Sonicare Healty White Toothbrush. Just a few months after my warranty expired so did my brush. I paid about $130 for this brush at Costco. I also purchase 3 plastic replacement heads for $40. That's over $170 for 2 years of dental care. You can calculate how many premium tooth brushes I could purchase for that price.

I was leery in the first place knowing that it was a Philips product but I throught I'd give their dental product a try thinking that since it's not a television and there aren't as many moving components that it should be a well built, long lasting product for the premium price.

I received the usual patronizing customer care service with typical verbiage to placate the upset.... "We apologize for your experience", "Thank-you for your feedback",  "We appreciate you contacting us"......polite, yet futile comments, it's just bullocks.

Message to big companies....stand behind your overpriced shitty products. Extend your shitty 2 year warranties on the premium products if you stand behind it.

Once again, I could have purchased over 90 premium top of the line tooth brushes for what I invested in the Philips Sonicare Healthy White Toothbrush.

Truly disappointed.

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